Deason Management Services Vacation Rental Policies
Our policies and what you need to know.
Deason Management Services is conducting business on behalf of the owner of the property.
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CHECK-IN INFORMATION – Upon your arrival to the property located at 311 Linton Avenue, a Guest Packet will be located at the front door with your name on it. Included are the door entry code and a welcome letter. Please retrieve the envelope upon arrival.
CHECK-IN TIME - 3:00 pm check-in or later. Please plan your trip accordingly. Occasionally, we may need the hours of 1:00 pm to 3:00 pm to perform additional cleaning or maintenance. Upon check-in you will be charged any remaining balance to your credit/debit card account.
EARLY BIRD CHECK-IN & LATE CHECK-OUT – A limited number of 2:00 pm check-ins and 12:00 pm departures are offered for those rental guests with special arrival/departure needs and must be requested at least 30 days prior to arrival. The fee for this special benefit is $25 per option. We may not be able to offer the Early Check-In/Late Out services if the owner has the preceding/following week, or if urgent repair work is needed. When possible, you will be notified if we will be unable to provide these special services so that you may plan your trip accordingly.
CHECK-OUT TIME – 11:00 am. Sorry, no exceptions as we must have time to clean and inspect all properties for arriving guests unless you have arranged for our late check-out service in advance. Otherwise, a late check-out will result in an $25.00 additional charge to your rental account. We ask that the tenant be responsible for cleaning all dishes, emptying refrigerator, securing all doors and windows and placing trash in outdoor receptacles upon departing.
METHOD OF PAYMENT – Deason Management Services/The Hideaway Natchez accepts payments in the form of credit/debit cards (VISA, Master Card, Discover Card), certified check and cash.
TAXES – Mississippi sales tax is 10% and Natchez occupancy tax is 2% per day, for a total tax of 12% (subject to change by state or local government) which is added to all rentals. Guests are responsible for paying all applicable taxes in full prior or at check-in.
OTHER CHARGES AND FEES – Deason Management Service charges a $40.00 cleaning fee per reservation.
SECURITY DEPOSIT – We appreciate our rental guests, many of whom have been vacationing with us on numerous occasions! Therefore, we do not require a security deposit or reservation fee, but instead, offer the complimentary No Worries Protection Program outlined below.
NO WORRIES PROTECTION PROGRAM (NWPP) - We have enjoyed great friendships with the rental guests who have become our dear friends and know that intentional, malicious damage is a sad but an extremely rare occurrence. At the same time, experience also tells us accidental damage can and will happen. Included with your rent is our No Worries Protection Program (NWPP). Deason Management Services does NOT require a separate security deposit or a security deposit waiver fee in addition to the rent. Under NWPP you will not be required to pay for accidental damage to the home or the personal property of the Owner contained within the Premises, up to a limit of $2,000 per reservation. Damages exceeding $2,000 will be the responsibility of the Tenant. Under no circumstances does NWPP release a Tenant or any member or guest of their party from obligations with respect to maintaining the Premises, including but not limited to, the following: (a) keep the Premises as clean and safe as the condition of the Premises permit, and cause no unsafe or unsanitary conditions in the common areas and remainder of the Premises that You use; (b) dispose of all ashes, rubbish, garbage, and other waste in a clean and safe manner; (c) keep all plumbing fixtures in the Premises or used by the Tenant in working condition and as clean as their condition permits; (d) not deliberately destroy or negligently destroy, deface, damage, or remove any part of the Premises or render inoperable the smoke detector provided by the Owner, or knowingly permit any person to do so; (e) comply with all obligations imposed upon the Tenant by current applicable building and housing codes; (f) be responsible for all damage, defacement, or removal of any property inside the Premises that is in Your exclusive control unless the damage, defacement, or removal was due to ordinary wear and tear, acts of the Owner or the Owner’s agent, defective products supplied or repairs made by the Owner, acts of third parties not invitees of the Tenant, or natural forces; and (g) notify the Agent in writing of the need for replacement and of repairs during the tenancy which continued presence or use would jeopardize the safety of tenants and guests or harm the premises including repairs to the smoke detectors or replacing the batteries as needed. You agree not to use the Premises for any activity or purpose that violates any criminal law or governmental regulation. Your breach of any duty contained in this paragraph after commencement of tenancy shall be considered material and shall result in the termination of your tenancy with NO REFUND OF RENT. Exclusions within the NWPP specifically limit Deason Management Service's obligation to repair/replace and does not cover or release the tenant from liability for damage due to the following: 1) intentional, willful, reckless, or malicious acts of the tenant or others on the premises during the tenancy, 2) damage by pets, 3) theft from the premises of either the owner’s property or property belonging to the tenant, 4) gross negligence of tenant or intentional misuse of furnishings, appliances, equipment, or other amenities provided with the home, 5) damage caused while under the influence of alcohol or drugs, 6) damages to real property, furnishings, or any vehicles resulting from operation of a motorized vehicle by a tenant, 7) Damages related to smoking in “No Smoking” homes, 8) Damages related to tattoo stains 9) NWPP is limited to tenancies of 30 days or less provided to the tenant shall extend to all members of the tenant’s party and guests of the tenant. In order not be charged for incidents described under the NWPP all damages must be reported to Deason Management Service before check-out. NWPP is not available for non-family or large groups such as weddings, reunions, or corporate retreats. We want to help you relax with a No Worries vacation so if that accidental damage occurs just give us a call. All our homes now automatically include Deason Management Service’s NWPP!
CANCELLATION/RESERVATION TRANSFERS – Cancelations may be made 7 days prior to arrival date without any cancellation fees. Cancellation 1-6 days before arrival date will be charged the full daily rental rate. Reservations made during holiday seasons (New Year’s Day, Fourth of July, Thanksgiving, Christmas) must be cancelled 21 days prior to arrival date. Reservations cancelled after the 21-day cancellation will be subject to a $35.00 cancellation fee. Cancellation 1-7 days prior to arrival date will be charged full daily rental rate for dates reserved. If you should have to cancel your reservation, please notify us immediately.
NO TEEN HOUSE (SPRING BREAK) PARTIES ALLOWED – Deason Management Services will not rent to fraternities, school or civic groups or other non-family groups even if chaperoned by adults. Church retreats are acceptable. We reserve the right to terminate or reject rental if a reservation is booked under false pretenses. Deason Management Services requires that the minimum age for a rental guest to enter into our Vacation Rental Agreement is 21 years of age or older.
MAY I BRING MY PET? – No Pets Are Allowed, unless pets are Certified Service Pets.
LIMITED OCCUPANCY – The vacation property should not be used or occupied by more than the maximum allowable number of occupants including tenant’s family, children and tenant’s guests. Do not jeopardize your family and friends’ vacation by overcrowding. Maximum occupancy is 7 people.
FURNISHINGS & BED LINENS – The Hideaway vacation property are set up for light housekeeping and cooking. All beds are provided with pillows, sheets and bedspreads.
AMENITIES – TV, Wifi, Air conditioning, Kitchen, Free parking on premises, Smoking allowed in designated areas (Front Porch and Back Porch), Heating, , Family/kid friendly, Washer and Dryer, Smoke detector, Carbon monoxide detector, First aid kit, Fire extinguisher, Essentials, Shampoo, Lock on bedroom door, Hangers, Hair dryer, Iron, Laptop friendly workspace, Computer, 2 Bedrooms (Master Bedroom w/ King Sized Bed and Guest Room w/ Queen Bed and Twin Bed), Sleeps 7 (Sleeper sofa in Living area), 1 Bathroom.
DEPARTURE CLEANING SERVICE AND OUR NO WORRIES HOUSEKEEPING GUARANTEE - The DMS Housekeeping Team is extensively trained so that we can properly respond to any housekeeping issues that may arise. Please report any problems to us on day of arrival within two hours. If reported after 6:00pm, concerns are taken care of the next morning. All departure cleans are inspected by certified housekeeping inspectors to ensure that our high standards have been met.
Every property is inspected prior to check-in and after check-out and you will be billed if damage is made to property. If you are one of our fortunate guests who are able to stay two weeks or longer, you may request a weekly mid-stay cleaning during the week by calling our housekeeping department to schedule your cleaning at 601-443-3663.
NO WORRIES MAINTENANCE AND AFTER-HOURS EMERGENCY SERVICE - Our maintenance team works hard throughout the year to prepare your vacation home prior to arrival. If you should have need of their service for any repair or appliance service call during your vacation, it is their mission to take care of this for you before sundown on the day it was reported. If a part must be ordered, we will make every effort to expedite this as well.
NO WORRIES GUEST SERVICES - Vacations should be the happiest days of the year for you. Our empathetic and caring Guest Services Representatives are here to assist you if any concerns arise during your stay with us. They are good listeners and problem solvers. Renting a private vacation home means we may also be coordinating any Guest Services recovery needs with input or guidance from the homeowner of your vacation home.
RESIDENTIAL PARKING – Parking is permitted in driveway. Additional parking is permitted next to the house on the Natchez Little Theatre Parking lot.
LOST & FOUND – Although we cannot be held responsible for items left behind, we do make every effort to locate and return them to you. Contact our office and items found would be sent UPS COD and a $15 handling fee will be included. Unclaimed items will be donated to local charities after thirty days.